Email & Calendaring

  • Email

    Overview

    Microsoft Exchange is a mail server application that allows the campus community to exchange secure email, keep track of and easily communicate with contacts, and collaborate with one-another through calendaring applications such as Microsoft Outlook. Exchange also serves a core function in the University's Unified Communications infrastructure.

    Availability

    All staff have access to an Exchange account (This includes all University of Illinois graduate students, faculty, staff, and certain allied individuals are automatically eligible for an Exchange account.).

    Features

    Coordinate your calendar with your contacts and email using Microsoft Outlook. Access your email, contacts, and calendar using any computer or browser-enabled device using the Outlook Web App (https://webmail.illinois.edu). Seamlessly integrate your contacts and calendar information into powerful Unified Communications tools such as Skype for Business. Mailboxes on the Exchange system have auto growing quotas that are calculated and adjusted nightly. The quotas are high enough that they should not be reached by any normal operations and are only in place as a safety measure to protect the system. Internal messages (sent from one Exchange user to another Exchange user) must be less than 100MB in size. External messages (sent to or from a different email system) must be less than 65MB in size.

    Cost

    There is no cost to obtain Outlook/Exchange calendaring.

    Get Started

    Setting up your email account is part of the "on-boarding" process for new college employees. If your account wasn't set up when you came on board, have your department administrative assistant send an email to the address below requesting your account be set up. Or you can go to https://partnercomputing.illinois.edu/ and request an account.

    Request Help

    If you have any questions about this service, please contact us at techsupport@ aces.illinois.edu

    Related Information

    https://answers.uillinois.edu/illinois.aces/search.php?q=email&cat=0

  • Calendaring

    Overview

    Calendaring comes with your Outlook/Exchange account, as a part of the Unified Communications infrastructure. Other calendar options are available, but using the Outlook/Exchange calendar system offers collaborative features the other calendars don’t. Everyone is encouraged to use this calendaring system.

    Availability

    All staff have access to an Exchange account which will include the calendar (This includes all University of Illinois graduate students, faculty, staff, and certain allied individuals are automatically eligible for an Exchange account.).

    Features

    • Create Appointments and Events – you can click any time slot in the Outlook calendar and start to type. You can opt to have a sound or message remind you of appointments, meetings, an events, and you can color items for quick identification. Appointments and events can be one-time or recurring items.
    • Organize Meetings – Select a time on the Calendar, create a meeting request, and select the people to invite. When you send the meeting request by email, the invitees receive the request in their Inbox. When the invitees open the request, they can accept, tentatively accept, or decline your invitation by clicking on a single button.
    • Multiple Calendars – you can view side-by-side multiple calendars that you have created and also calendars shared by other Outlook users. You can copy and move appointments between displayed calendars (provided you can the correct permissions)

    Cost

    There is no cost to obtain Outlook/Exchange calendaring

    Get Started

    Setting up your email account is part of the "on-boarding" process for new college employees. If your account wasn't set up when you came on board, have your department administrative assistant send an email to the address below requesting your account be set up. Or you can go to https://partnercomputing.illinois.edu/ and request an account.

    Request Help

    If you have any questions about this service, please contact us at techsupport@ aces.illinois.edu

    Related Information

    https://answers.uillinois.edu/illinois.aces/search.php?q=calendaring&cat=0

  • Skype

    Overview

    Skype for Business (formally Lync) provides a cost-effective communications medium that is computer-based and more easily integrated into other applications than traditional "copper" phone service. Skype for Business integrates closely with Exchange by leveraging a user's mailbox for voicemail, and permits scheduling of Skype for Business Conferences in a user's calendar. Users have a variety of real-time mechanisms to communicate, rather than just a phone call or email. You will notice you don’t have a traditional phone on your desk. If you have a phone-looking device, it is actually tied to Skype for Business. Or you may just have a headset.

    Availability

    Skype for Business is available to all faculty, staff, graduate and professional students.

    Features

    • Instant messaging (IM) including persistent group chats
    • Phone
    • E911
    • Long distance calling
    • Audio and video conferencing and recording
    • Desktop sharing including PowerPoint files
    • Response groups for call handling
    • Client available for Windows, Mac, and most mobile devices and tablets

    Cost

    No cost, other than long distance charges to non-Skype for Business clients.

    Get Started

    Requests for an individual's Skype for Business account, response groups role-based accounts, and common area phones are submitted by Unit Telecom Coordinators as service requests.

    Request Help

    If you have any questions about this service, please contact us at techsupport@ aces.illinois.edu

    Related Information

    https://answers.uillinois.edu/illinois.aces/search.php?q=skype&cat=0